Terms of Service

CustodyPlan is a document-preparation tool. We are not a law firm, we do not practice law, and no attorney-client relationship is created by using the Service. We are not affiliated with, endorsed by, or connected to any court.

Nothing on this site is legal advice about your situation. That includes the guides, the state pages, the template wording and the exported documents. Family law differs between states and between counties, and the right answer depends on facts we do not know.

You are responsible for the contents of any document you produce and for whether it is appropriate to file. We strongly recommend having a completed plan reviewed by a licensed attorney in your state before you sign or file it.

You must be at least 18 years old and legally able to enter into a contract. You must provide accurate information and keep your account credentials secure. You are responsible for activity under your account.

We may change, add or remove features. If we materially reduce what a paid product provides, we will tell paying customers and offer a pro-rata refund where appropriate.

• Free access to the schedule calendar, pattern library and overnight calculators, with no account required.
• A one-time purchase ($39) that unlocks the court-ready export of the plan you have built, including re-downloads.
• An optional Pro subscription ($12.97 monthly or $99 annually) providing unlimited plans, unlimited re-exports and revision history.

Payments are processed by Stripe. We do not receive or store your full card details.

One-time purchases are charged once and do not renew. Pro subscriptions renew automatically at the end of each period until canceled. You can cancel at any time from your account page; cancellation stops future billing and your access continues to the end of the period already paid for.

Prices are in US dollars and exclude any taxes that may apply in your jurisdiction.

We offer a 14-day refund on one-time exports and on the first payment of a subscription. See the refund policy for the full terms.

You keep ownership of everything you enter and of the documents you generate. You grant us only the limited license needed to store, process and render that content in order to provide the Service.

You are responsible for having the right to enter the information you provide, including information about the other parent and your children.

• Do not use the Service to harass, intimidate or endanger anyone.
• Do not attempt to access another user's account or data.
• Do not scrape, resell or redistribute the Service or its content as a competing product.
• Do not misrepresent the Service as legal advice, or represent yourself as affiliated with us or with any court.
• Do not attempt to disrupt, overload or reverse-engineer the Service.

The software, design, written guides and template wording on this site are owned by Handler Labs LLC and protected by copyright. You may use the exported documents and the template wording for your own family's legal matter, including providing them to your attorney, a mediator or a court. You may not republish them as your own product or service.

We aim to keep the Service available but we do not guarantee uninterrupted access. We may suspend access for maintenance, or permanently, on reasonable notice where practicable.

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that any document produced with the Service will be accepted by any court, will satisfy any specific legal requirement, or will produce any particular outcome.

To the maximum extent permitted by law, Handler Labs LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, or goodwill, arising from your use of the Service.

Our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months preceding the claim.

Some jurisdictions do not allow certain limitations, in which case the limitations above apply to the fullest extent permitted.

You agree to indemnify and hold us harmless from claims arising out of your use of the Service, your content, or your breach of these terms.

You may stop using the Service and delete your account at any time. We may suspend or terminate access for breach of these terms, or where required by law. On termination you may export your data for a reasonable period before deletion.

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules, and the parties submit to the exclusive jurisdiction of the courts located there, except that either party may seek injunctive relief in any competent court to protect its intellectual property.

We may update these terms. Material changes will be notified to account holders by email and the date at the top of this page will change. Continuing to use the Service after a change means you accept the updated terms.